By the Bedside of the Patient
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|Author||: Nortin M. Hadler, M.D.|
|Editor||: UNC Press Books|
In By the Bedside of the Patient, Nortin Hadler places current efforts to reform medical education--from the undergraduate level through residency programs and on to continuing medical education--in historical context. In doing so, he traces the evolution of medical school curricula, residency and fellowship programs, and the clinical practices they promoted. Hadler examines crucial junctures in history to locate the seeds for reform. Some believe that medical education and training should highlight literature, ethics, and culture, while others emphasize science and efficiency to abbreviate the time from entry to licensure. Neither of these approaches, Hadler argues, maintains or improves patient care, which should be at the core of medical education and practice. Hadler contends that most reform attempted thus far constitutes, at best, little more than a reshuffling of the basic curriculum and, at worst, an augmenting of medicine's predilection to measure, grade, and record. Examining generational changes in medical education, Hadler mines sixty years of training and practice to identify mistaken approaches and best practices. Ultimately, in the contemporary era of managed care, Hadler argues for a clinical practice that draws on the best available scientific knowledge, transmits the wisdom of experienced clinicians, reforges an empathetic relationship between physician and patient, and treats each patient as an individual--all centered on restoring the mandate to care.
|Author||: Robert M. Fleisher|
Bedside Manner: How to Gain Your Patients' Respect, Love & Loyalty is the definitive textbook on bedside manner. This book teaches all healthcare providers how to manage the needs, wants and fears of their patients. Bedside Manner explores a multitude of techniques to make better doctors, all based on Dr. Fleisher's six pillars of great bedside manner: compassion, communication, confidence, character, class and comedy/charisma. Every healthcare provider and every patient benefits from a great bedside manner. Through lessons, scripts, the shared experiences of Dr. Fleisher and other specialists and their staff members, and an extra dollop of humor, Bedside Manner guides health-care practitioners of any age through simple steps to improve their attitude, their patient care, their practice, and even the quality of their own lives while also protecting against lawsuits. Seems like a big promise? Bedside Manner is a big idea that has been executed brilliantly. Bedside Manner is not just about charisma. By developing and instituting practice management systems, Dr. Fleisher teaches how office design, employee and doctor scripts, interpersonal techniques, and the six pillars of bedside manner combine to build a practice and to make sure your patients remain loyal, are kept happy, and love you. Bedside Manner is not just for new practitioners. Any competent practitioner with a sincere desire to provide better care, build his or her practice and avoid lawsuits can do so if they follow the program set out in, Bedside Manner: How to Gain Your Patients' Respect, Love & Loyalty. Bedside Manner is not just for doctors. Everyone in the allied healthcare professions who comes in contact with patients needs to have the knowledge and skills described in the pages of this book. Physicians, dentists, chiropractors, nurses, assistants, physical therapists, nutritionists, are just a few of the practitioners who need to read Bedside Manner. It is page after page of transformative magic.
|Author||: Shareef Mahdavi|
Why is it that some businesses seem to get it when it comes to customer experience, while others miss it completely? The same could be said of medical practices. Doctors are constantly looking for new ways to improve their practices. The problem is they're often looking in the wrong places. Beyond Bedside Manner guides the practice to redefine the doctor-patient relationship in ways that create much more value for the doctor, the patient, and the practice. With insights gained across 3 decades of working with practices across many specialties, author Shareef Mahdavi shows the way to build the modern practice based on creating a memorable patient experience on par with our best customer experiences.
|Author||: Stanley J. Resier|
|Editor||: Cambridge University Press|
A comprehensive examination of concepts and strategies for humane and effective usage of health care technology. The authors provide a multidisciplinary framework for practitioners, educators, policy makers, and the public to utilize in health care decision making.
|Author||: David Watts|
|Editor||: Broadway Books|
A series of vignettes and anecdotes examines the practice of modern-day medicine in a revealing study of the practical realities and emotional truths underlying the doctor-patient relationship that offers important lessons for healers, as well as those who are seeking help, about what happens during a open dialogue about vital issues of health and mortality. Reprint. 10,000 first printing.
|Author||: Allyn Hum,Mervyn Koh|
|Editor||: World Scientific|
The art of good communication is an essential skill that every healthcare professional must master in this increasingly demanding and challenging healthcare climate.From medical, nursing and allied health students to experienced doctors, nurses and healthcare professionals, the authors of The Bedside Communication Handbook — with more than 20 years of teaching 'Clinical Communication' — present common and challenging communication scenarios and share important principles and useful phrases which can be used to help busy healthcare professionals communicate better with patients and their relatives.This is probably the only such book set in an Asian context. It will contain practical tips and model statements that would help to guide the readers in improving their communication skills and preventing a communication faux pas.
|Author||: Peter Tate,Francesca Frame|
|Editor||: CRC Press|
This unique book draws upon a collection of essays and personal reflections by Dr Peter Tate, covering at least half a century of his experience of trying to understand, define and improve communication between doctors and patients. Adopting a light, conversational and often humorous tone, the book covers a broad range of situations encountered during the lead author’s career as a general practitioner, his seminal research into understanding doctor-patient communication, and his subsequent role in both teaching and developing the internationally-recognised Royal College of General Practice’s membership video examination. This book demonstrates that clinical experiences, both professional and personal, are fundamental to our perception of what is important and what matters most in medicine. Key features: Unique and personal account of the development of this vital but often overlooked aspect of medicine Engaging and light-hearted, yet academically rigorous Draws on experiences gathered during clinical practice, research and teaching From the authors of the popular The Doctor’s Communication Handbook, now in its eighth edition In reading Bedside Matters doctors, and particularly general practitioners, will not only learn from the author’s experiences, but will be encouraged to reflect on their own clinical and personal experiences, and to use these to better understand and improve their own communication techniques. The author: Peter Tate is a retired General Practitioner, UK With editorial contributions from: Francesca Frame, a General Practitioner based in Cambridgeshire, UK
|Author||: Bsn Magnus Moore|
|Editor||: Gray Matter Imprints|
Oncology Nurse, Christine Magnus Moore, stood by the bedside of cancer patients for many years, caring for them as they endured major surgeries, chemotherapy and even the aftermath of grueling bone marrow transplants. They fought a battle with an enemy in their bodies: cancer. Some triumphed and some did not. Fighting for her patients' health, she thought of herself as a soldier on the battlefield and was amazed at how they dealt with their difficult road and that they often thanked her with a smile. As connected as she felt to her patients, she didn't fully comprehend the courage it took to confront cancer every day until she became one of them. Christine navigates the rough road involved with cancer treatment, experiencing exhaustion beyond belief, debilitating nausea and pain, and other side effects which are overwhelmingly more difficult than she'd ever imagined. Her road is arduous and humbling and she is taxed to her core in every way: emotionally, physically, mentally, and spiritually. Living on the other side of the bedside, she feels vulnerable when some of the doctors and nurses she's worked with become her caregivers...on top of all that her love life begins to present challenges as well. Christine emerges a cancer survivor and gains a profound understanding of the suffering her patients had weathered, discovering that her life has been re-calibrated. She embraces her higher purpose with an amplified vigor and empathy to help others dealing with the disease. Through the darkest of times, she finds the deepest grief and tears can produce the greatest strength and passion.
|Author||: Suzanne Gordon,Lisa Hayes,Scott Reeves|
|Editor||: Cornell University Press|
In recent years, there has been growing awareness of the need for interprofessional cooperation in healthcare. Countless studies have shown that genuine teamwork and team intelligence are critical to patient safety. Poor communication among health care personnel is a major factor in hospital errors, even more so than the level of staff competence and experience. This is why many schools for health professionals and major health care employers now promote interprofessional education and cooperation. Bedside Manners is a play about workplace relations among physicians, nurses, others who work in health care, and patients—and how their interaction affects the quality of patient care, for better or worse. The accompanying workbook helps educators, managers, patient safety advocates, administrators, and union representatives to analyze and discuss the issues raised in the play. When presented in hospitals, universities, and health care conferences all over the United States, Bedside Manners invariably sparks a vibrant conversation about patient safety problems and how to solve them, job satisfaction and stress, and the importance of information sharing and mutual respect. As text or script, this play is a unique teaching tool for medical and nursing schools, and other health professional schools and continuing education programs involving health care clinicians and staff of all kinds.
|Author||: David J. Rothman|
David Rothman gives us a brilliant, finely etched study of medical practice today. Beginning in the mid-1960s, the practice of medicine in the United States underwent a most remarkable--and thoroughly controversial--transformation. The discretion that the profession once enjoyed has been increasingly circumscribed, and now an almost bewildering number of parties and procedures participate in medical decision making. Well into the post-World War II period, decisions at the bedside were the almost exclusive concern of the individual physician, even when they raised fundamental ethical and social issues. It was mainly doctors who wrote and read about the morality of withholding a course of antibiotics and letting pneumonia serve as the old man's best friend, of considering a newborn with grave birth defects a "stillbirth" thus sparing the parents the agony of choice and the burden of care, of experimenting on the institutionalized the retarded to learn more about hepatitis, or of giving one patient and not another access to the iron lung when the machine was in short supply. Moreover, it was usually the individual physician who decided these matters without formal discussions with patients, their families, or even with colleagues, and certainly without drawing the attention of journalists, judges, or professional philosophers. The impact of the invasion of outsiders into medical decision-making, most generally framed, was to make the invisible visible. Outsiders to medicine--that is, lawyers, judges, legislators, and academics--have penetrated its every nook and cranny, in the process giving medicine exceptional prominence on the public agenda and making it the subject of popular discourse. The glare of the spotlight transformed medical decision making, shaping not merely the external conditions under which medicine would be practiced (something that the state, through the regulation of licensure, had always done), but the very substance of medical pract
|Author||: Laura Batz Townsend,Rachel Armbruster|
|Editor||: Createspace Independent Pub|
The Story: Every day in the United States an estimated 550 people die from preventable medical errors, which is approximately 200,000 people a year, making it the 3rd leading cause of death in the United States. (Healthgrades 2004) On April 14, my mom, Louise Batz, went to have knee replacement surgery. That night, a medical error caused Mom to sustain an injury from which she could not recover. She lost her life eleven days later. The Mission: The mission of the Louise H. Batz Patient Safety Foundation is to help prevent medical errors by ensuring that patients and families have the knowledge they need to promote a safe hospital experience for their loved ones and to support innovative advancements in patient safety. Our greatest hope is that families, patients, and caregivers will work together as a TEAM to improve safety in our hospitals. The Use of the Guide: Our hope is that you and your family can use this guide in order to improve the quality of your loved one's hospital stay. We hope that by using the guide, you will be better equipped to aid the care team in the reduction of adverse events. Organize your questions and concerns as soon as you learn about an upcoming surgery or procedure. This packet will be useful during pre-surgery appointments, during your time in the hospital, at home post-surgery and for follow up visits and appointments. We encourage you to include personal questions based on feelings or concerns and utilize the questions provided in the Batz Guide for Bedside Advocacy. What's in the Guide: In this guide you will find all sorts of tools that will help you in all aspects of your hospital stay. You will find places to store personal information such as medication logs, the names of your medical team, and surgery summaries; you will find information on who to contact in case of emergency, charts of who is in charge, and who to call to get things done; and you will find advice, definitions, must ask questions, and places to keep and store all of those little details that can and will help keep you or your loved one more safe.
|Author||: Nortin M. Hadler, M.D.|
|Editor||: UNC Press Books|
Conflicts of interest, misrepresentation of clinical trials, hospital price-fixing, and massive expenditures for procedures of dubious efficacy--these and other critical flaws leave little doubt that the current U.S. health-care system is in need of an overhaul. In this essential guide, preeminent physician Nortin Hadler urges American health-care consumers to take time to understand the existing system and to visualize what the outcome of successful reform might look like. Central to this vision is a shared understanding of the primacy of the relationship between doctor and patient. Hadler shows us that a new approach is necessary if we hope to improve the health of the populace. Rational health care, he argues, is far less expensive than the irrationality of the status quo. Taking a critical view of how medical treatment, health-care finance, and attitudes about health, medicine, and disease play out in broad social and political settings, Hadler applies his wealth of experience and insight to these pressing issues, answering important questions for Citizen Patients and policy makers alike.
|Author||: Rebecca M. Patton, DNP, RN, CNOR, FAAN,Margarete L. Zalon, PhD, RN, ACNS-BC, FAAN,Ruth Ludwick, PhD, RN-BC, APRN-CNS, FAAN|
|Editor||: Springer Publishing Company|
"There is a plethora of policy books on the market, but none illustrate the steps in the policy process better than this one. The high caliber editors and contributors, all of whom have been involved in policy work, bring years of experience to illustrate the key points... This publication is timely as the shift in healthcare requires input from all health professionals, but especially nurses who are at the frontline of healthcare change and delivery. This outstanding resource will help motivate many more nurses to get involved in the policy process... Weighted Numerical Score: 93 - 4 Stars!"--Doody's Medical Reviews Written by those in the knowñexceptional nurse leaders in practice, education, and politicsñthis is a practical, "how-to" book written to help advanced students and nurse leaders develop health policy skills to advocate for patients from the bedside to the larger political arena. Co-published with the American Nurses Association (ANA), the book examines the pivotal role of nurses' involvement in health policy and describes the requisite steps for facilitating policy changeñfrom understanding the political system through activating a plan and beyond. It features the voices of a wide variety of nurse leaders who discuss policy work both locally and nationally through descriptive case histories. The book discusses those qualities and skill sets that are needed for advocacy at the bedside and other arenas where health policy is determined. It examines the political system and opportunities for nurse involvement, and clarifies the process of identifying issues that need a policy solution. Because citing research is an integral component of health policy solutions, the book describes how research can be used to strengthen policy initiatives. The book guides the reader step by step through the process of creating a work plan and describes the resources needed to accomplish policy change. Activating an action plan and strategies for working with the media are covered, along with the process of taking a leadership role, evaluating outcomes, using policy to eliminate health inequities, and maintaining and expanding momentum. Woven throughout the book are the major themes of ethics, leadership, safety, and the quest for quality of care. The text provides information and perspectives relevant to the American Association of Colleges of Nursing (AACN) doctor of nursing practice (DNP) Essentials, and includes multimedia electronic links to resources (podcasts, online articles, social network resources, and key political websites) that promote policy research and leadership development. KEY FEATURES: Delineates the steps to becoming a policy advocate in organizational, educational, and political settings Written by noted nurse leaders who describe policy work locally and nationally Presents competencies for nursing policy work derived from the AACN DNP Essentials Focuses throughout on themes of ethics, leadership, quality, and safety Facilitates web use for policy research and development Ancillary materials from the editors are available
|Author||: Institute of Medicine,Committee on the Robert Wood Johnson Foundation Initiative on the Future of Nursing, at the Institute of Medicine|
|Editor||: National Academies Press|
The Future of Nursing explores how nurses' roles, responsibilities, and education should change significantly to meet the increased demand for care that will be created by health care reform and to advance improvements in America's increasingly complex health system. At more than 3 million in number, nurses make up the single largest segment of the health care work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other health care professionals in improving the quality and safety of care as envisioned in the Affordable Care Act (ACA) enacted this year. Nurses should be fully engaged with other health professionals and assume leadership roles in redesigning care in the United States. To ensure its members are well-prepared, the profession should institute residency training for nurses, increase the percentage of nurses who attain a bachelor's degree to 80 percent by 2020, and double the number who pursue doctorates. Furthermore, regulatory and institutional obstacles -- including limits on nurses' scope of practice -- should be removed so that the health system can reap the full benefit of nurses' training, skills, and knowledge in patient care. In this book, the Institute of Medicine makes recommendations for an action-oriented blueprint for the future of nursing.
|Author||: David J. Rothman|
|Editor||: Transaction Publishers|
This study of the transformation of the relationship between doctors and patients from the mid-Sixties to the mid-Seventies has acquired the status of a minor classic. In this paperback edition the author has added an afterword on patient autonomy that encompasses some more recent changes in the practice of medicine and the evolving field loosely, but inexactly, characterized as bioethics. He has left intact his portrayal of the earlier, epochal changes that are the subject of the book.
|Author||: Jamie Calderwood|
Patients and families in acute hospital settings want to bridge communication gaps between them and the nurses that care for them. Standardized shift report common practice is nurse to nurse communication involvement. The patient is not any part of that report. With the start of every shift, including the patient and/or their families will improve communication, thus improving patient satisfaction (Baker, 2010). The importance of handoff is written in the literature, and it includes patient satisfaction and even accountability of nurses where communication is done at the bedside with the patient doing safety checks. By using a bedside communication tool called SBARQ (situation, background, assessment, recommendations and questions), critical patient information is transferred from one nurse to another while including the patient in their own plan of care (Effken and others, 2011). Surveys on patient satisfaction that focuses on bedside report will be analyzed and will show improvements of patient satisfaction.
|Author||: Anne Harris|
|Editor||: Author House|
Have you ever wondered what goes on in a nearby hospital? Who cares for the patients? What is good care and what is not? If you are not a healthcare professional, or have one in your family you may have some basic idea, but what are the problems I should be aware of? Maybe you're asking, "Where does all the money go for operating such a facility?" Even basic questions like what kind of food is served there, and why? How can I change something I did not like about that hospital? Who are these people caring for my loved one? There are so many questions for so many people to be answered. This book will give the reader guidance on all of these questions and much more. Going home from the hospital? Now what? Written for the lay person, patient, and family member who wants and need to know what is needed at the bedside.
|Author||: Ibis Sanchez-Serrano|
At present, human society is facing a health care crisis that is affecting patients worldwide. In the United States, it is generally believed that the major problem is lack of affordable access to health care (i.e. health insurance). This book takes an unprecedented approach to address this issue by proposing that the major problem is not lack of affordable access to health care per se, but lack of access to better, safer, and more affordable medicines. The latter problem is present not only in the United States and the developing world but also in countries with socialized health care systems, such as Europe and the rest of the industrialized world. This book provides a comparative analysis of the health care systems throughout the world and also examines the biotechnology and pharmaceutical industries. Examines the health care structure of the United States, Europe, and the third world, both separately and comparatively Offers primary source insight through in-depth interviews with pharmaceutical and health care industry leaders from around the world Carefully explains, in clear terms, the intricacies of the health care and pharmaceutical system and how these intricacies have led to the current crisis Offers concrete, comprehensive solutions to the health care crisis
|Author||: Norma Gill|
The project that is being proposed aims to show through evidence-based research that bedside shift reporting is more effective in increasing patient satisfaction, patient safety, and nurse accountability compared to the traditional method of reporting at the nursing station. Bedside shift reporting promotes enhanced relationships between nurses and patients which creates an increase in communication. Verbal reports offer minimal communication between nurse and patient. Patients are often not involved in their plan of care of daily shift goals with traditional reporting methods. Patient safety, patient satisfaction and nurse accountability are compromised when the off going nurse is given report at the nursing station. Many patients often suffer for no reason because ineffective communication and patient safety is overlooked during a traditional shift report during the shift change. Financially, hospitals often feel the losses when major events occur to patients. A pilot study at Mount Eagle Community Hospital is being proposed on the 3 South unit, which is a medical-surgical unit. A bedside shift reporting pilot will be implemented using Lewin's Change Theory as the foundation. A hand tool will be created using evidence-based research on bedside shift reporting will be created to implement bedside shift report so that an effective report can be given to allow patients to become more proactive in their health care management. Bedside shift reporting increases the communication level between the patient and nurse; thus increasing patient safety and patient satisfaction. Nurses are more accountable to the patient at the bedside.